Virtual care is a convenient way to access healthcare when you cannot go to a provider in person. It allows you to meet with a healthcare provider online through a secure video visit so you can discuss your symptoms, obtain a diagnosis and treatment.
Virtual Care See a provider online—fast, easy, and on your schedule.

How Virtual Care Works
Schedule your virtual visit online in seconds
Ensure you choose “Telehealth” on the dropdown menu when you book. Choose a time that works best for your schedule—no driving to visit an office, no phone calls and no long wait times.

Join your video visit from your phone, computer or tablet
Connect with a provider from anywhere using our safe, HIPAA-compliant platform designed for your privacy and convenience.
Get a diagnosis & treatment plan
Your provider will evaluate your symptoms, provide a diagnosis, a treatment plan, and send prescriptions to your pharmacy when appropriate—so you can start feeling better fast.
Why Choose CareFirst Urgent Care For Virtual Care?
Get the treatment you need without disrupting your day. Virtual care makes it easier to stay on top of your health—whether you’re at home, at work, or on the go.
- Save time with no travel or waiting rooms
- Same-day appointments available
- Easy, secure online visits
- Prescriptions sent to your pharmacy when appropriate
- Trusted CareFirst providers
- All insurances accepted, including Medicare and in-state Medicaid
Care designed around your life.

CareFirst Urgent Care Offers Virtual Care in 3 States
CareFirst Urgent Care offers virtual appointments across 3 states: Ohio, Kentucky and Nevada. Select the state you reside in to schedule a visit with a licensed telehealth provider.
Be sure to select “Telehealth” from the dropdown when scheduling your appointment.
Care That Comes to You
Healthcare made simple and accessible.
At CareFirst Urgent Care, our virtual visits are designed to deliver the same high-quality care you expect when visiting our urgent care in person—in a more convenient way. Our experienced providers evaluate your symptoms, recommend treatment, and help you feel better faster.
Virtual Care FAQ's
Virtual Care visits are ideal for diagnosing and treating non-emergency illnesses, chronic condition management and illnesses that do not require labs or in-person treatment. Our providers commonly treat:
- Respiratory illnesses such as colds, flu, sore throat, fevers, allergies, sinus infections and bronchitis
- Skin and eye conditions such as rashes, acne, eczema, conjunctivitis (pink eye), cold sores, itching and minor infections
- Common illnesses such as stomach bugs, nausea & vomiting, gastrointestinal/food poisoning issues, diarrhea, headache/migraines, dehydration, constipation and fever
Yes—providers can send prescriptions to your pharmacy when appropriate.
Yes—visits are conducted through our secure, HIPAA-compliant platform.
Yes—we accept all insurance plans, including medicare and in-state medicaid.
After meeting with your virtual care provider, they will determine if your condition/illness warrants a doctors note.
Yes, we absolutely can see anyone, regardless of insurance. We also offer affordable self-pay pricing and the Care Savings Pass for patients who do not have health insurance.
Start Your Virtual Visit Today
Get care without leaving home.
Booking a virtual visit is quick and easy. You can connect with a trusted CareFirst provider without the hassle of travel or waiting rooms. From the comfort of your home, work, or wherever you are, you’ll receive fast, secure, and reliable care designed to fit your schedule. With extended hours from 8am–8pm every day, getting the treatment you need has never been more convenient.
Schedule a Virtual VisitWe accept all insurance plans
Including Medicare and In-State Medicaid











Competitive self-pay rates and a Care Savings Pass designed to help you save.
Get a Second Opinion.
Don’t take our word for it! Read what our patients have to say.Went in for an ear infection and was in a great deal of pain. Was treated quickly and with compassion. Definitely recommend.
Quick to be helped, and the personnel were very respectful and knowledgeable. Overall, exactly what you hope for when you go to an urgent care!
Super easy process, friendly staff, efficient, pretty fast. I’ll definitely use this urgent care again.
Super simple check-in process, staff was so friendly and helpful and got me in and out super quick! So appreciated!
The provider I saw was extremely knowledgeable. She helped to ease my worry and she treated me with kindness and respect.
My experience with CareFirst was exactly what I hoped for visiting an Urgent Care facility. I found them professional yet kind. Brief yet thorough.
They were very fast, I filled out the online check in and a few minutes later they took me in. Every staff member I interacted with was friendly. The doctor that treated me was friendly and most importantly NON judgemental.
Everyone was thorough and welcomed me in, even though I came in right before they closed. I appreciate the detailed visit and help when I am so sick.
This urgent care is excellent, they are very caring about your problems and the staff is very helpful, definitely recommend this urgent care to anyone.
Every single time my kids and I have come here, we have been treated so amazing and gotten in and out so quick, it’s so hard finding a nice reliable urgent care, not to mention super clean!
I currently don’t have insurance and the staff did their best to help make this trip to urgent care as easy and cost efficient as possible. They were also very friendly!