Services

Virtual Care See a provider online—fast, easy, and on your schedule.

Skip the waiting room and get the care you need from the comfort of home. With CareFirst Urgent Care’s virtual visits, you can connect with a medical provider, get a diagnosis, and start treatment—all in just a few clicks.
Mother and child attending a telemedicine appointment via laptop

How Virtual Care Works

Schedule your virtual visit online in seconds

Ensure you choose “Telehealth” on the dropdown menu when you book. Choose a time that works best for your schedule—no driving to visit an office, no phone calls and no long wait times.

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Join your video visit from your phone, computer or tablet

Connect with a provider from anywhere using our safe, HIPAA-compliant platform designed for your privacy and convenience.

Get a diagnosis & treatment plan

Your provider will evaluate your symptoms, provide a diagnosis, a treatment plan, and send prescriptions to your pharmacy when appropriate—so you can start feeling better fast.

Why Choose CareFirst Urgent Care For Virtual Care?

Get the treatment you need without disrupting your day. Virtual care makes it easier to stay on top of your health—whether you’re at home, at work, or on the go.

  • Save time with no travel or waiting rooms
  • Same-day appointments available
  • Easy, secure online visits
  • Prescriptions sent to your pharmacy when appropriate
  • Trusted CareFirst providers
  • All insurances accepted, including Medicare and in-state Medicaid

Care designed around your life.

Doctor conducting telehealth appointment on a laptop

CareFirst Urgent Care Offers Virtual Care in 3 States

CareFirst Urgent Care offers virtual appointments across 3 states: Ohio, Kentucky and Nevada. Select the state you reside in to schedule a visit with a licensed telehealth provider.

Be sure to select “Telehealth” from the dropdown when scheduling your appointment.

Care That Comes to You

Healthcare made simple and accessible.

At CareFirst Urgent Care, our virtual visits are designed to deliver the same high-quality care you expect when visiting our urgent care in person—in a more convenient way. Our experienced providers evaluate your symptoms, recommend treatment, and help you feel better faster.

Virtual Care FAQ's

Start Your Virtual Visit Today

Get care without leaving home.

Booking a virtual visit is quick and easy. You can connect with a trusted CareFirst provider without the hassle of travel or waiting rooms. From the comfort of your home, work, or wherever you are, you’ll receive fast, secure, and reliable care designed to fit your schedule. With extended hours from 8am–8pm every day, getting the treatment you need has never been more convenient.

Schedule a Virtual Visit

We accept all insurance plans

Including Medicare and In-State Medicaid
Aetna logo
Ambetter Health logo
AmeriHealth logo
Blue Cross Blue Shield logo
CareSource logo
Cigna logo
Humana logo
Medical Mutual logo
Molina Healthcare logo
Tricare logo
U.S. Department of Veterans Affairs logo
United Healthcare logo
We are proud to serve our veterans as a VA-authorized provider.

Competitive self-pay rates and a Care Savings Pass designed to help you save.

Get a Second Opinion.

Don’t take our word for it! Read what our patients have to say.
Google logo and 5 stars

Went in for an ear infection and was in a great deal of pain. Was treated quickly and with compassion. Definitely recommend.

-Morgan R.
Google logo and 5 stars

Quick to be helped, and the personnel were very respectful and knowledgeable. Overall, exactly what you hope for when you go to an urgent care!

-Corbin K.
Google logo and 5 stars

Super easy process, friendly staff, efficient, pretty fast. I’ll definitely use this urgent care again.

-Tammy B.
Google logo and 5 stars

Super simple check-in process, staff was so friendly and helpful and got me in and out super quick! So appreciated!

-Jessica C.
Google logo and 5 stars

The provider I saw was extremely knowledgeable. She helped to ease my worry and she treated me with kindness and respect.

-Adrianna M.
Google logo and 5 stars

My experience with CareFirst was exactly what I hoped for visiting an Urgent Care facility. I found them professional yet kind. Brief yet thorough.

-Nancy K.
Google logo and 5 stars

They were very fast, I filled out the online check in and a few minutes later they took me in. Every staff member I interacted with was friendly. The doctor that treated me was friendly and most importantly NON judgemental.

-Dayna P.
Google logo and 5 stars

Everyone was thorough and welcomed me in, even though I came in right before they closed. I appreciate the detailed visit and help when I am so sick.

-Keri
Google logo and 5 stars

This urgent care is excellent, they are very caring about your problems and the staff is very helpful, definitely recommend this urgent care to anyone.

-Chris B.
Google logo and 5 stars

Every single time my kids and I have come here, we have been treated so amazing and gotten in and out so quick, it’s so hard finding a nice reliable urgent care, not to mention super clean!

-Brittany V.
Google logo and 5 stars

I currently don’t have insurance and the staff did their best to help make this trip to urgent care as easy and cost efficient as possible. They were also very friendly!

-Kelly E.